Order Information

Ordering Details

Minimums: All orders under $50.00 may be subject to a $10.00 service fee. New accounts must place an opening order of at least $300.00.

Prices: Upcharges will be applied to custom orders on stock styles, call customer service for a detailed quote. Prices are F.O.B. Federalsburg, Maryland. Subject to change without notice. Finance charge of 1.5% per month levied on past due balances (18% APR). Please confirm pricing with customer service, as prices are subject to change without notice. Orders subject to Yale acceptance.

Terms: Standard  terms are net 30 days with credit approval. All other orders shipped are payment in advance or credit card. Financial information and credit reference required with initial order.

Credit Cards:  We accept all major credit cards. Please have credit card number and expiration date available when ordering.

Returns: Requests for returns must be made in writing within 30 days of factory ship date. All returned merchandise subject to a restocking fee. Yale Sportswear is only responsible for returned freight on defective merchandise and mis-shipped orders. Claims for mis-shipped orders must be made within 15 days of factory ship date. Credits for returned items are not eligible for refunds, but will apply to future orders.

Shortage Claims: All shortage claims for Yale shipments must be made within 5 working days of shipment receipt and will be considered only if a weight discrepancy exists.

Screen Printing: Yale Sportswear will not be responsible for any damage sustained by a garment during the screen printing process. This includes shrinking, melting, burning, dye migration, or discoloration. Yale Sportswear will not accept any returned merchandise or give credit, regardless of the reason, for products that have been screen printed, embroidered, heat transferred, etc. Before embellishment, be sure that all orders are examined for the correct style, quantity and color. If there is any discrepancy, immediately notify customer service.

Care Labels: Our garments include care labels. Follow instructions for maximum usage. All screen printed garments should be washed inside out, in cold water and air dried.

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Contact us for pricing information and how to place an order!